OrwellRP is an American based game server company. For purposes of this document the terms: we, us, Orwell RP, Orwell RP shall refer to the company as a whole.
Children under 13: We recognize we have a special obligation to protect personal information obtained from children. Legally you must be at least 13 years old to use the OrwellRP services as per our Terms of Service. We do not knowingly collect personal information from any child under the age of 13 without consent from their parent or guardian. If you are a parent or guardian and are concerned about the transfer of personal information about your child, please contact firstname.lastname@example.org
§03 - COVERED INFORMATION
We may collect certain information when you use the OrwellRP services such as your name and email address (more information below). We do not receive or store your payment details, any and all payment transactions are covered through PayPal and are not directly processed or stored by the OrwellRP.
When you sign up for, download, use or play OrwellRP Services then we will collect certain information from you. The information that we collect varies depending on the particular OrwellRP Services used, but this may include:
A. Technical Details. When you use, play or access OrwellRP services we or third parties on our behalf may collect technical details about the device you are using, including: internet and/or network connection (including IP address); MAC address, any console device identifier; your operating system, browser type or other software; and your hardware or other technical details.
B. Your Activities. When you use, play or access OrwellRP Services we or third parties on our behalf may collect details of how you use our services, including: metrics information about when and how you use the services; traffic data; language preferences; scores; gameplay statistics; time spent playing; and your geographical location data.
C. Your Communications. If you contact us (e.g. via email or forum support) or post in chat sessions, forums or other areas of the OrwellRP Services, we may collect and maintain a record of your contact details and the content of your communications.
D. User Accounts and Newsletters. To access certain OrwellRP (i.e forums and E-Learning) you may need to create a user account. Or if you sign up to a newsletter, you will be asked to provide us with certain information. This will be displayed to you at the time you start to use the applicable OrwellRP Services (e.g. when you sign up for a newsletter) and may include your name, username, age, birthdate, a photo or avatar, email address, country of residence and contact information.
E. Third Party Accounts. At this time OrwellRP does not allow third party logins, and any such feature is not endorsed or recommended the use of third party logins. As such there are no warranties or expressed guarantees regarding privacy if one were to use third party logins.
Some of the information types referred to above may be collected on an aggregated or anonymized (e.g. hashed) basis, or we may use it or share it in an aggregated or anonymized way, for research or analysis into the way our services operate and are used.
The processing and storage of payment details is a matter for the relevant platform and the applicable payment methods/processors. OrwellRP will not receive, process or store any of your payment details. This is because the payment transactions themselves are completed through the relevant platforms (e.g. PayPal) via the user account you have associated with that platform account. If you make a purchases, we are notified by the payment processor once a transaction takes place but we will not receive any of your actual payment details.
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies are utilized for: ensuring you stay logged into your website account, save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
§04 - STORAGE OF INFORMATION
We will store your information in the United States of America where possible. We will do our best to keep this information secure. No information security system is perfect so please remember to be careful.
All information we hold is stored on our secure servers which we own or license from appropriate third parties. We use industry standard procedures and security standards to prevent unauthorized access to our servers, however no online service or website can be completely secure, so please protect the account information in your possession as well.
§05 - UTILIZATION OF INFORMATION
We will use your information to run, maintain and improve the OrwellRP Services as well as to communicate with you (e.g. with newsletters or emails). We may use the information covered in DP304.03 in order to (for example):
A. Perform our agreement with you: provide the OrwellRP Services to you, including: to carry out our obligations arising from any contracts between you and us; allow you to participate in interactive features of the OrwellRP Services when you choose to do so; and provide you with chat functionality and other communication systems.
B. For our legitimate commercial interests: monitor the performance of the OrwellRP Services; ensure that the OrwellRP Services are presented in the most effective manner for you and your device(s); enforce our Terms of Service and other policies; notify you about changes to the OrwellRP Services; provide, maintain, protect and improve the OrwellRP Services; and to protect OrwellRP and OrwellRP Services users.
C. Comply with our legal obligations: where we are required to do so by law; and comply with intellectual property protection obligations we have under applicable laws including the Digital Millennium Copyright Act and the E-Commerce Directive.
D. Based on consent: provide you with marketing information about products or services that you request from us or which we feel may interest you where you have asked us to do so; and send you push notifications on mobile devices where you have agreed to this.
We will never share your information with third parties for their own marketing purposes without first obtaining your consent. We may engage third party service providers in the course of providing the OrwellRP Services to you (e.g. data storage, server hosting, customer and technical support, game analytics etc) which may require them to access your information on our behalf. We will ensure there are appropriate contractual arrangements in place with any such third party service providers to protect your information. Those third parties may also collect some information directly from you (e.g. IP address, unique identifiers etc) subject to their own privacy policies. We may share your information within the OrwellRP group for the purpose of providing the OrwellRP Services.
§06 - USER DISSEMINATION OF INFORMATION
You have the option to share your own personal information with others parties, in which case it will be governed by those parties’ own privacy policies – make sure to take a look at them.
§07 - DATA RETENTION
We retain your information for as long as needed to provide the OrwellRP Services to you or longer where permitted by law.
Data shall be retained as long as necessary for the purpose for which the data was originally collected. As detailed below, depending on where you live you may have certain legal rights to object to our collection and use of your data, but this may mean some or all OrwellRP Services become unavailable to you. We also reserve the right to retain your information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records and enforce our agreements.
§08 - YOUR RIGHTS
You have rights about how your personal information is used, which can vary depending on where you live. If you have any questions, please contact us at email@example.com
You have the right to ask us not to process your personal information for marketing purposes. You can change your email settings to unsubscribe from email communications.
Depending on where you live, you may have additional privacy rights. For example, in the EU (particularly under the new GDPR) you have the right to access and obtain a copy of your personal data we possess; you have the legal right to ask us to rectify/correct your personal data; and you may have the legal right to contact us to request that we delete your personal data from our system. We will use commercially reasonable efforts to honor your request, but we may decline requests that are unreasonably repetitive, are disproportionate, infringe the privacy of others or as otherwise permitted by law. Please note though that by withdrawing your consent or otherwise objecting to certain processing of your information, some OrwellRP Services will no longer function properly or be completely unavailable to you.
Under California law, California residents who have an established business relationship with us have the right to request certain information with respect to the types of personal information we have shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in email and sent to: firstname.lastname@example.org This same California law permits us to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by contacting us at the address above.