309 Policy on Staff

From Ministry of Truth Civil Resources


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§01 - Scope of Responsibility and Applicably Overview

OP 309 describes behaviors that are acceptable as well as acts unbecoming of a server staff member part of the OrwellRP. For purposes of this policy, moderator, admin and superadmin shall be referred to as server administrator, server staff member or a server administrative rank.

This document shall also explain the application process for each rank and the expectations and powers afforded to each level of rank within the OrwellRP.

IT should be noted that if OrwellRP has multiple servers for one to apply and be a staff member on. Every server manager has discretion to enact more stringent requirements and application process. This discretion may be overridden by the management of OrwellRP.

For questions or concerns regarding this the application process, staff regulations or any part of this policy please do not hesitate to contact Jut on the Forum, Steam, Discord or by email: jut@orwellrp.com

§02 - Statement of Equality

Pursuant to OP302 §02 the following statement of equality shall also be extended to the selection process for all staff positions:

OrwellRP [Orwell RP] shall condemn any action, behavior, or belief that singles out or attacks 
an individual or group on the basis of: race, religion, gender, age, national origin (ancestry), 
disability or sexual orientation. Staff shall strive to curate an amicable, peaceful and accepting group 
of video game players. 

§03 -Ranks Overview

Moderator :

A moderator is an entry level staff member tasked with maintaining the general order on the server. Moderators must exercise good communication skills to intercede and prevent issues from developing. Moderators are given the basic ULX commands to assist in their duties. Moderators may not have the ability to create special items but they are the front line enforcers to uphold community standards on the server. Moderators are expected to contribute to a positive community.

Administrator (Admin) :

An admin is a staff member with greater power and authority to influence RP as opposed to just responding to incidents and rule violations. Although admins are considered an advance level of staff they are still bound to enforce rules and assist moderators as needed. Admins may be directed to engage players and create special RP circumstances / events to keep them entertained on the server. Admins are given access to some of the ‘fun’ ULX commands and may spawn some special items. For those interested in the admin staff rank, one must be a moderator for a period of no less than two weeks and be reasonably active on the server and community.

Super Administrator (Super Admin) :

Superadmins are considered a supervisory staff position tasked with not only enforcing rules but also overseeing the lower ranked staff positions under them. Superadmins have greater authority at creating special events for RP and may spawn more items to engage players. Superadmins have access to most ULX commands. For those interested in the superadmin staff rank, one must be an admin for a period of no less than one month and be reasonably active on the server and community. There is also a higher expectation for adherence and knowledge for rules of the community.

§04 - Requirements & Eligibility For Staff

Below are the minimum standards to become a staff member with OrwellRP. Questions regarding eligibility should be directed to Jut or Zr970 on the forum, discord or by email : jut@orwellrp.com
Requirements:

  • 16 Years of age or older.
  • Must be able to communicate in English.
  • Must not have an active disciplinary record on OrwellRP servers.
  • Must be an active community participant.
  • Must pass an oral board interview with the management of OrwellRP.
  • Must be an approved member in good standing in the OrwellRP community.
  • Must be an individual of integrity and conduct themselves in a proper demeanor.

§05 - Staff Application Process

[1.] Ensure that all requirements are met for the desired position.
[2.] Review the application template found in this policy and make a post on the ‘Staff Applications’ board of the forums. https://forum.orwellrp.com/node/47
[3.] Wait 36-72 hours for a response from the OrwellRP management.
[4.] Approval of staff status must be made by a joint decision with OrwellRP management.
[5.] Once approved the individual must become familiar with rules and regulations of the server and must also successfully complete the probationary period per this policy.

Application Templates

Below are the approved application templates to use when applying to be a staff member of any OrwellRP server. It shall be posted on the Forums.

The New Staff Member Application is intended for those wishing to apply for a rank and do not currently hold a rank, I.e Moderator. The Promotional Staff Member Application is for those who currently hold rank and wish to advance to a higher rank.

*Required

OrwellRP New Staff Member Application 
*Steam Name : *Steam ID : *Age : *Nationality : *How long have you been active on the community? : *Are you familiar with ulx admin system? (No experience necessary) *Have you been vac-banned? : If so from what games? *How often/When do you usually play? What is your biggest pet peeve of other admins?: (OPTIONAL) What made you decide to apply for a staff position?: (OPTIONAL) Anything we should know about you? : (OPTIONAL) Link to your introduction post: (OPTIONAL)


OrwellRP Promotional Application: 
*Steam Name : 
*Steam ID : 
*Age : 
*Nationality : 
*Rank applying for: 
*Current rank: 
*What is your biggest accomplishment as a staff member? : 
*What has been your great limitation being a staff member? : 
*How long have you been a staff member with us? 
*How often/When do you usually play? 
What is your biggest pet peeve of other admins?:  (OPTIONAL) 
Anything we should know about you? : (OPTIONAL)

§06 - Probationary Period

All staff promotions shall be subject to a probationary period in which a staff member may subject to loss of rank, demotion or other disciplinary action without a right to a disciplinary hearing. While on a probationary period the individual has not secured the rank and merely is on a trail basis. This period shall be a minimum of fourteen days but not to exceed thirty days. Such length shall be determined on an individual basis at the sole discretion of the management of OrwellRP.

§07 - Rules & Regulations for Administrative Ranks

The following are the established rules that anyone who is an accepted staff member is required to follow. This includes, moderators, admins, superadmins and management.

I. You must earn respect of the players and members, merely being a staff member does not automatically grant you the ability to demand respect from others.

II. Always strive to create a safe, tolerant and fun gaming environment.

III. All staff are required to abide by all regular server rules and enforce them. Failure to do so is shirking your duties.

IV. In RP most incidents do not require out of character admin interaction but can be handled organically as a role-play experience. Encourage the situation to be resolved through means of RP, and, help guide players through resolving via roleplay as needed.

V. Being a staff member does not give you license to cheat, you are given special powers and ability to create a better space for everyone.

VI. Staff members are required to remain update to date on all policies, rules and regulations of the OrwellRP.

§08 - Staff Abuse Overview & Defined

For purposes of this policy, staff abuse can be referred to as admin abuse, administrator abuse, and or abuse of rank. Additionally, for purposes of this policy staff abuse may be defined as:

An individual who is an active member of the OrwellRP Staff and has willfully committed an act that violates the terms & rules outlined for the service in which he or she is a staff member of, or has by act of deliberate indifference, failed to enforce the rules, policies and regulations outlined and as such has created a hostile or unpleasant experience for members or guest of the OrwellRP.

The OrwellRP has a zero tolerance on those who abuse their rank. However, it is important to recognize that all complaints against a staff member must have sufficient evidence to warrant such removal. This removal can only be done after such disciplinary hearing finds the complaint to have merit and that such punishment warrants removal of rank pursuant to this policy.

§09 - Staff Server Enforcement Policy

The current enforcement policy directive for all levels of staff is to focus on RP situations, meaning that if it can be handled organically through roleplay then allow it to be handled as such. Only interject when the situation clearly warrants such. Situations that warrant interjection are generally focused when a player or multiple players are attempting to disrupt fun for everyone. An occasional random death match does not warrant this, going on mass rampages does. Two players having a dispute because one was ripped off in a role play transaction also does not warrant staff action because this situation happens in real life and can be handled in character [by going to the police or acting out in violence against the player who ripped them off.]

Deathmatching: One of the major contentious areas that players will engage in. It is important for staff to examine the context of the killing. Logs are a great tool for staff to utilize to examine and validating the classic claims of self-defense & the method of killing. Deathmatching by itself is not against the server rules, but mass deathmatching is. Mass deathmatching is disruptive to the roleplay experience for everyone whereas death matching can have contextual roleplay reasoning to it. Use discretion to determine if the killing was valid based on the contextual facts. Utilize AWarn system and progressive discipline to deal with incidents.

FailRP: A common all encompassing term used to describe when a player is not adhering to traditional expectations, rules or guidelines on roleplay servers. The most important aspect when addressing accusations of failRP is educating players because most offenses lack malicious intent. Most offenses of failRP are the result of inexperience or lack of familiarity with server specific rules by the offending player. As such it is important to use progressive discipline and attempt to counsel and educate the offender prior to using the formal methods of punishment, Awarn, kick and bans.

§11 - Procedure for Reporting Staff Abuse

1.] Document all circumstances and evidence surrounding the instance of abuse. Make note of other individuals, members or frequent guest that can verify the events. If possible, take screenshots and have log print outs of the situation. IT should be noted that it is illegal in some jurisdiction to record an individual’s voice without their knowledge or consent.

2.] The reporter may choose to submit a discreet report or a public report. Retaliation is strictly prohibited and shall result in immediate loss of rank:

A. A discreet report may be sent to Jut or Zr970 by email, discord message or forum message but still has to follow the same template as outlined in OP309.15. Upon receiving the report, the report shall be posted on the forums by either Jut or Zr970. The reporter will not be mentioned specifically, and their identity will not be publicly disclosed by either Jut or Zr970.
B. A public report can be posted by the reporter on the forum. The reporter must follow the template in OP309.15 and post on the ‘Disciplinary Section’ of the forum.

3.] Wait for up to a week while the investigation surrounding the events is reviewed and for the disciplinary hearing is held. During this time retaliation against a reporter shall be monitored. If there is such a case, the staff member shall loose rank immediately and forfeit their right to the disciplinary hearing. The OrwellRP has a ZERO tolerance policy against retaliation.

- Template for Staff Abuse Report

Below is the current template used to report an abusive staff member. IT shall also be posted on the forum. *Required

OrwellRP Staff Abuse Report: 

*Staff Steam Name : Staff Rank : [If Known] *Incident Location : *Incident Date/Time : *Your Steam Name : *Your Steam ID : *Description of events : [Describe what happened] Witnesses : [Players/members who may have seen it. If applicable] *Evidence : [Log Print outs / Screenshots]


Questions involving this template or filing a staff abuse report may be directed to Jut or Zr970.

§12 - Procedure for Reviewing Complaints of Abuse

I. Review all information provided by the individual who submitted the complaint.

II. Print out and review logs for six hours before and after the specified time of the incident in the report. At minimum logs from an hour before and after the incident must be made public on the forums. HOWEVER, confidential information such as IP’s may be redacted at the discretion of management. If there are more relevant sections of the server log discovered, those too must be made public.

III. Schedule a disciplinary hearing for the staff member after three days but not greater than seven days of the report being filled. This time is to allow registered users of the forum to comment and share information.

IV. The disciplinary hearing shall be held pursuant to OP306.

V. If the decision is guilty a punishment shall be determined which could include but not limited to loss of rank, server ban, and or removal from the OrwellRP.

There are exceptions to the above procedure when such situation warrants immediate action. As such management or their designee may enact immediate punishment. The following are the situations that warrant immediate action:
[A.] The event that there is an immediate credible threat to the safety, security, stability and privacy of the OrwellRP, its leadership and or members. Special action may be taken in such extreme circumstances, but a public announcement must be made to outlining such action taken and why.
[B.] Staff may be banned from a server prior to the hearing for a period of no greater than ninety-six hours. The ban may only be enacted should the staff member demonstrate willful disregard for the established rules and or welfare of others.
[C.] Staff may be banned from the website for any action or reasonable belief that their continued access to the website demonstrates a credible threat to integrity of the community.
[D.] The staff member has attempted or has retaliated against the individual who has reported or acted as a witness. A staff member may refuse the right to be present at the hearing or to participate in their defense. If a staff member refuses to be present or cooperate civilly during their disciplinary hearing, they are to be presumed to be guilty and forfeit their due process rights.

§13 - Leave of Absence & Voluntary Withdrawal of Rank

If at anytime a staff member has circumstances that requires them to not be active or have reduce availability it is urged that the staff member reaches out to Jut or Zr970 directly to discuss the matter OR make a post on the community forums. Please note that your rank will be suspended while you are on a leave of absence, but you will have no loss of rank or privilege upon your return. The OrwellRP cares and is happy to provide support as needed.

A staff member may also choose to voluntarily tender their resignation of rank at their discretion. This must be done in writing. It may be done as a forum post, discord message, forum message or email to Jut: jut@orwellrp.com

§14 - Hazing Policy

The term hazing as used in this policy and all OrwellRP Policies, shall mean any conduct or method of initiation into the OrwellRP, whether on steam, the server, the website, or in a physical location, which willfully or recklessly endangers the physical or mental health of any staff member or other person. Such conduct shall include whipping, beating, branding, forced calisthenics, exposure to the weather, forced consumption of any food, liquor, beverage, drug or other substance, or any other brutal treatment or forced physical activity which is likely to adversely affect the physical health or safety of any such staff member or other person, or which subjects such staff member or other person to extreme mental stress, including extended deprivation of sleep or rest or extended isolation.

Any staff member who participates in hazing or knowingly enables such behavior shall be subject to disciplinary proceedings, loss of rank and possible expulsion from the OrwellRP.

§15 - In-Service Training

Management of OrwellRP reserve the right to develop ‘in service’ training for existing staff members. This training session can be developed based on topics that are felt to be important for staff to be refreshed on, updated on, et cetera. Out of respect for staff member's time in-service training may done at intervals not less than bimonthly and may not create an undue burden on staff members. There shall also be efforts made to accommodate all staff members schedules when providing training. Lesson plans and records of staff members who participated in the trainings shall be stored for administrative purposes.

§16 - Act Unbecoming of A Staff Member

Whomever is a staff member who behaves in a manner that is scandalous or infamous such as unbecoming the character of a staff member and gentleman shall be guilty of an ‘Act Unbecoming of a Staff Member.’ For purposes of this clause: A gentleman is understood to have a duty to avoid dishonest acts, displays of indecency, lawlessness, dealing unfairly, indecorum, injustice, or acts of cruelty. Any staff member who is found in violation shall face disciplinary sanction.

See Also